We create exclusive offers and loyalty rewards that will excite you as a shopper. Belong is your personal shopping companion at Sarit, you belong. Earning Sarit points has never been easier! You can now earn points when you shop, eat or even fuel every day at your favorite brands.
There are Two options for redeeming your points
As the customer
From Merchant
Sarit has several cark parks easily accessible from all sides of the mall.
How to Pay
Please remember to pay for your parking at one of the pay stations located near the mall entrances before going to your vehicle. To pay for your parking, do the following:-
Sarit Gift Card is the perfect gift for your friends, colleagues, and family, giving them the ultimate freedom to choose something they truly desire, whether it’s a Birthday, Wedding, Retirement or Christmas present, to mark an Anniversary or just to say Thanks! Our Gift Card can be used in majority of the stores and restaurants at Sarit
The Sarit Loyalty Programme Terms & Conditions (T&Cs)
These T&Cs form the basis of the Sarit Loyalty programme. They apply to the relationship between you (being a Member (or prospective Member) of the Sarit Loyalty programme, and terms such as ‘you’ and ‘your(s)’ shall be construed accordingly) and us and are intended to protect both you and us. It is your responsibility to read and understand them before quoting your Membership number to any Programme Partner. They contain very important information about your rights and obligations, as well as limitations and exclusions that may apply. Some of the clauses may be related to other clauses, and therefore we recommend that no clause be read in isolation. Quoting your Sarit Loyalty Programme Membership to any Programme Partner is considered as an acceptance of these T&C. These T&Cs are effective as at the date of their publication and may be changed / modified by us at any time.
Means the loyalty programme or scheme owned, operated and/or managed by Sarit that rewards its Member with points, rewards and/or any other special discounts, promotions, privileges and/or benefits offered by Participating Entities based on the Members’ purchases of products and/or services.
These T&Cs set out the contractual relationship between Sarit and each individual Member of the Sarit Loyalty Programme.
The definitions given here relate to terms mentioned in the Sarit Loyalty Programme, unless the context states or requires otherwise. All defined terms importing the plural shall include the singular and vice versa.
General Terms and Conditions
‘Fraud’ includes, but is not limited to, fraud, dishonesty, and deceit and in particular:
Transmissions over the Internet and electronic mail may be subject to interruption, blackout or delays due to internet traffic, or incorrect data transmission due to the public nature of the Internet. Sarit shall not be liable for any non-compliance or delay in compliance with any of the obligations Sarit assumes when caused by events that are beyond Sarit’s reasonable control (“Force Majeure Events”). Force Majeure Events shall include any act, event, failure to exercise, omission or accident that is beyond our reasonable control, including, among others, strike, lockout or other forms of protest; civil unrest, revolt, invasion, war (declared or not); fire, explosion, storm, flood, earthquake, collapse, epidemic, pandemic or any other natural disaster; inability to use public or private telecommunications systems; acts, decrees, legislation, regulations or restrictions of any government or public authority.
Sarit Loyalty may provide content of the Participating Entities (“Third-Party Content”) as a service to those interested in this information. Sarit does not guarantee, endorse or adopt the accuracy or completeness of any Third-Party Content and shall not be responsible for updating or reviewing the Third-Party Content. You use and rely on the Third-Party Content at your own risk. You acknowledge and agree that Sarit is not responsible or liable for any content, advertising, products or other materials on or available from any Third-Party Content or the availability of any content on the linked sites.
Sarit reserves the right to decide, amend or reserve the points, rewards and/or any other special discounts, promotions, privileges and/or benefits conferred by Participating Entities and you shall be bound by any addition, deletion, variation or amendment made thereof. In the event of any dispute, Sarit’s decision is final and irrevocable.
Sarit reserves the right to modify, discontinue, disable, withdraw, suspend, terminate or cease Sarit Loyalty Programme or any part of Sarit Loyalty at any time, either on a permanent or temporary basis, as Sarit deems necessary, without assigning any reasons thereto. In such a case, Sarit will give prior notice in the manner which Sarit deems appropriate. Upon notification of such withdrawal, suspension, termination or cessation, your Account shall automatically be nullified and invalidated and Sarit shall have no obligation to extend any benefits to the Members.
Sarit further reserve the right, at any time, without notice and in our discretion, to terminate, suspend or restrict your use of Sarit Loyalty and to block or prevent your future access to and use of Sarit Loyalty should you violate any of these Terms of Use.
All provisions of these Terms of Use that expressly survive termination or by their nature are intended to survive termination including disclaimer, limitation of liability and Intellectual Property rights shall survive such termination.
Sarit may access and disclose your Personal Data, including if required to do so by law or in a good faith belief that such access or disclosure is reasonably necessary to:
Personal Data Protection
By submitting your Personal Data in connection with your Account, you agree that Sarit may contact you including the newsletters, updates or for other administrative purposes and for any other purpose permitted or required by law. Our Privacy Policy provides further detail on the manner in which we may collect and use your Personal Data, including any information you supply in connection with your use of Sarit Loyalty Programme.
The Member consents to Sarit disclosing their personal information to those with whom Sarit has service arrangements and to those with whom Sarit has alliance arrangements. This are the software developer and SMS gateway provider and the information shared is limited to what they require to provide the service.
Specific Terms and Conditions
Normally, a member will earn one loyalty point for every KES 100 spent. However, at certain times the participating outlets may give more points than this, such being bonus loyalty points. The participating outlet reserves the right to exclude any items or services on promotion or sale from the Loyalty Scheme and hence loyalty points may not be awarded for purchases of goods and services that may be on promotion or sale.
A Member can view their balances on points and e-purse on the mobile app or on the customer web portal.
When a member obtains sufficient points, such points may be redeemed at any given time by the Member presenting the member code on the Sarit Loyalty App to any of the participating entities in the scheme.
Redemption value of points is currently at KES 0.70 per point. The redemption will be to the nearest KES 1.00. There is no minimum balance required on your account. Redemption can only be done if the Sarit Loyalty Account has e-purse.
Points have no cash or monetary value and are not redeemable for cash in any form. Points cannot be purchased, resold, for value or otherwise, under any circumstances. Only Sarit Loyalty Members are allowed to redeem their e-purse and they must present their ID. Sarit reserves the right to change redemption criteria.
E-purse can be transferred from one member to another but must be approved by the Sarit Loyalty Programme administrator. Sarit reserves the right to accept or reject the transfer of e-purse.
Unless otherwise stated by Sarit, the Points (e-purse in account) collected and/or earned by Members are valid for twenty-four (24) months from the Points collection date. There shall be no extension of time for the validity period of any unused Points or e-purse. Sarit shall have the right to deal with the expired Points or e-purse in such manner as it deems fit in its absolute discretion. You agree that you will have no claim whatsoever against Sarit for any expired Points/e-purse. E.g., Points collected for purchases made on 30 June 2023 converted to e-purse at the end of June 2023 shall expire on 29 June 2025.
Member may use and/or redeem the Points earned or e-purse at all Participating Entities Premises or at any other outlets or method specified on Sarit Loyalty from time to time. Member may refer to the current list of Participating Entities which is available on Sarit Loyalty App or any other sources as determined by Sarit.
Points/e-purse that Members have successfully redeemed cannot be exchanged and/or cancelled for another reward and/or refundable under any circumstances. No request for exchange will be entertained by Sarit and/or the Participating Entities.
Points shall not be rewarded retrospectively for backdated payment receipts. Points are only awarded for payment receipts/purchases made at Participating Entities on the day of purchase.
Sarit reserves the right to deduct, cancel or suspend a transaction and/or reallocate, recalculate, reverse or adjust Member’s Points or take any necessary action, with or without any notice in the event that Sarit has a reasonable ground to suspect that the Points are rewarded, earned or redeemed fraudulently or in error or related to a transaction which has been cancelled or refund has been effected by Participating Entities to the Members for such cancelled purchase of goods and/or services.
In the event of any refund or cancellation of purchase of goods and/or services, the Participating Entities may withhold and/or cease the Points awarded for such refund or cancellation at it deems fit subject to the Participating Entities’ policy.
The Participating Entities may cancel, suspend, terminate, disallow, reduce, or otherwise change or amend any Points, rewards, special discounts, promotions, privileges and/or benefits conferred upon the Members at their absolute discretion.
Sarit shall not be liable for any delay in recording or posting of the Points earned by Members.
Sarit can, at its discretion, modify the programme rewards or substitute rewards of comparable value without notice.
Sarit reserves the right to discontinue Membership privileges and void a Member’s point balance and rewards if any unauthorized points are earned or redeemed, or if there is any unauthorized use of the programme.
Privacy
The personal information collected during sign up will only be used by Sarit for the sole purpose of providing requested and related services. In joining the Sarit Loyalty Programme, the Member consents to Sarit using their personal information to assist in planning, developing and researching product and service offerings involving Sarit.
This participation (on a purely voluntary basis) may be in advertising campaigns, launches, customer testimonials, product tastings and focus groups; and
How to Cancel Member Loyalty Membership:
The Member may cancel their Sarit Loyalty Membership by emailing instructions or giving instructions in writing. If a Membership is cancelled any Sarit Loyalty Points not already redeemed by the Member will be automatically forfeited. By cancelling the Sarit Loyalty Membership, the Member will stop earning loyalty points from the date of cancellation. Write to value.card@saritcentre.com
SARIT reserves the right, at any time without notice, to:
Reasonable grounds for withdrawal or cancellation include:
Sarit E-Gift Card
Changes to Terms and Conditions and Termination:
Sarit reserves the right to change, suspend or terminate these Terms and Conditions, the Sarit Loyalty Programme, and any benefits under the Sarit Loyalty Programme at any time.
Sarit will give advance notice of any such circumstance on its Website or the Member can obtain such details by calling the Sarit Customer Service desk on 0708 702 644, allowing the Member to cancel their Sarit Loyalty membership within the period of that advance notice. Where Sarit changes these Terms and Conditions, an updated copy of them will be available on Sarit’s Website and on the Sarit Loyalty App. Continuing to use the Sarit Loyalty membership after the period of advance notice has expired will be deemed acceptance of the amended Terms and Conditions.
Sarit E-Gift Card Terms and Conditions
We create exclusive offers and loyalty rewards that will excite you as a shopper. Belong is your personal shopping companion at Sarit, you belong. Earning Sarit points has never been easier! You can now earn points when you shop, eat or even fuel every day at your favorite brands.
Step 1
Download the App (available on both Play Store & App Store)
Step 2
Sign Up/ Log In (Enable/ Allow Notifications to never miss out on any exclusive offer)
Step 3
Explore & Earn (Visit the App daily, to earn points, get discounts & so much more)
Sarit Gift Card is the perfect gift for your friends, colleagues and family, giving them the ultimate freedom to choose something the truly desire, whether it’s a Birthday, Wedding, Retirement or Christmas present, to mark an Anniversary or just to say Thanks! Our Gift Card can be used in majority of the stores and restaurants at Sarit.
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Phone: +254 111 040 600 | Email: info@saritcentre.com | Location: Westlands, Nairobi
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Terms & Conditions | Privacy Policy | Data Protection